Q: Who are Telitec?
A: Telitec are a Wireless Internet provider W.I.S.P.
who provide quality broadband and Telephone services from there own
networks wirelessly to the end user bypassing the traditional copper
wire systems.
Q: How does it work?
A: The gap between your house and the Internet and phone
service is bridged wirelessly with sophisticated radio technology.
A small box called a CPE is fitted to your property pointing to one of
Telitec's transceivers ( 40km distance is possible), from
this box a cable runs into your property providing the internet and
telephone services just as if you were connected in the
traditional way
Q: Why use Telitec rather than others like Telefonica or
even another WISP ?
A: many reasons, here are four good ones
1., Availability,
in Spain, the traditional suppliers of Internet and Telephone services
like Telefonica depend on fixed copper wire technology and have
very limited coverage in rural areas, often none at all, There are many
WISPs but most are small time have a go outfits or companies that just
offer the service as an extra item on their portfolio of products.
Wireless telecoms is Telitecs core business, they are experts and an
authority in the wireless world.
2.
Quality, Where traditional suppliers do have service in
Spain its performance is generally very poor by modern standards,
oversubscribed and expensive, Telitec use top tier fibre
based Internet providers and high grade infrastructure incorporating the
latest innovations in wireless technology.
3. Cost, A Telefonica
basic broadband and telephone line package will cost in excess of 70
euros per month with the cost of overpriced calls on top, Compared to
Telitec where a superior service will cost less than 50 euros per month
with free or very cheap phone calls. This coupled with free installation
puts them right on the top of the pile.
4. Customer service,
customer service and support is far superior as alongside the customers
services provided by Telitec support team, local agents like
Camposol Computers can deal with enquiries and problems very quickly on
a local level in your own language. The Telitec support team are all
trained to a high level of expertise and will go that one step further
to resolve any issues in a friendly and courteous manner, unlike certain
big players that we all have had experience off. Try explaining to
Telefonica that your broadband is not working and see how long you
remain that calm collected polite person you normally are.
Q: I have heard wireless is very unreliable.
A: In the early days yes. Now with the advances in
wireless technology you can expect a level of reliability very
close to that of fixed line services. Nearly all the problems Telitec
subscribers experience can be put down to power related causes and are
very quickly rectified. Wireless because of its very nature can
occasionally be effected by external factors such as interference and
severe weather, The difference with Telitec is when these problems arise
they are corrected very quickly. Telitec are also constantly upgrading
systems as new technology arrives which further increases reliability.
There is no such thing as 100% in the world of wireless telecoms
,Yet, but Telitec strive to get as close as possible.
Q: How are Camposol Computers involved with Telitec.
A: We have no contract or under the counter deal with
Telitec, we resell their services and act as agents for them
. We have worked closely with Telitec for many years and will continue
to do so for as long as we believe they are offering our customers the
best deal. There are many WISPs out there offering similar services and
they all approach us on a regular basis to resell their products,
however none of them have the experience, technical know how and quality
of service of Telitec. Of course Telitec pay us for our trouble but so
would any body else. Quite simply we believe Telitec are the best so we
recommend their service.
